Delivery times, tracking, discreet packaging, and everything you need to know about receiving your order.
Please note: All dolls are custom-built to order. Delivery times shown below are calculated from the date of dispatch, not from the date of payment. Production typically takes 4–8 weeks before your order ships.
1. United States Shipping
2. Worldwide Shipping
All times are estimates from dispatch date and may vary due to customs clearance or local carrier delays.
3. Discreet Packaging
We fully understand the importance of privacy. Every order is shipped in a plain, unmarked outer box. There is no mention of the product, brand, or website on the packaging or shipping label.
- Plain outer box with no product markings
- Generic sender name on the shipping label
- Billing descriptor on your bank statement is discreet
- No marketing materials inside the package
4. Frequently Asked Questions
Is packaging discreet?
Yes. All orders are shipped in plain, unmarked boxes with no external branding or product description. The sender name on the label is a generic company name to protect your privacy.
Will I receive a tracking number?
Yes. Once your order is dispatched you will receive an email with your tracking number and a link to the carrier's tracking page.
Do you ship to all countries?
We ship to most countries worldwide. During checkout, unsupported destinations will be flagged. If you're unsure, contact us before placing your order.
Who covers customs & import duties?
For most destinations we ship DDP (Delivered Duty Paid), meaning import taxes and duties are handled by us. Please contact us if you need clarification for your specific country.